TERMS & CONDITIONS

1. WHO WE ARE

UVATIME is a digital agency focused on e-commerce, Shopify development, software development, and mobile applications. Depending on the project, services are provided by:

• UVATIME S.R.L., based in Brașov, Romania; and/or
• UVATIME LLC, based in Jackson, Wyoming, USA.

2. SCOPE OF SERVICES

We offer, among others, the following services:

• Shopify development and optimization;
• Custom software and SaaS development;
• Native and cross-platform mobile app development;
• UI/UX design and prototyping;
• Performance, SEO, and accessibility improvements.

The exact scope, deliverables, deadlines, and pricing are defined in a written offer, statement of work, or service agreement agreed with each client.

3. QUOTES, PAYMENTS & BILLING

All prices are provided in writing (email, proposal, or contract) before the project starts. Unless otherwise agreed:

• A non-refundable planning / discovery retainer (e.g. 20%) may be required before work begins;
• Remaining amounts are typically invoiced upfront before execution or in agreed milestones;
• Invoices must be paid within the due date specified on the invoice.

Late payments may delay delivery and can lead to the suspension of services until payment is received.

4. CLIENT RESPONSIBILITIES

To deliver quality work on time, we need your involvement. As a client, you agree to:

• Provide accurate and complete information and materials (texts, images, brand assets, etc.);
• Review and approve deliverables within a reasonable timeframe;
• Obtain all necessary approvals and rights for content you ask us to use;
• Ensure access to required platforms (Shopify, hosting, analytics, etc.).

5. INTELLECTUAL PROPERTY

Unless otherwise agreed in writing:

• You own the final approved deliverables that you have fully paid for (e.g. website theme, app code handed over, designs, etc.);
• We retain all rights to our internal tools, frameworks, libraries, and know-how used to deliver the project;
• We may showcase non-confidential work (e.g. screenshots, case studies) in our portfolio, unless you explicitly ask us not to.

6. THIRD-PARTY SERVICES & PLATFORMS

Many projects rely on third-party platforms such as Shopify, hosting providers, analytics tools, payment gateways, and other apps. You are responsible for:

• Creating and maintaining your own accounts;
• Reviewing and accepting their terms and policies;
• Paying any recurring fees charged by those third parties.

We are not responsible for changes, outages, or limitations introduced by third-party services.

7. LIMITATION OF LIABILITY

We always aim to deliver stable, high-quality work. However, to the maximum extent permitted by law, UVATIME is not liable for:

• Indirect, incidental, or consequential damages (lost sales, loss of data, loss of profit, etc.);
• Issues caused by incorrect use, modifications performed by third parties, or third-party platform changes;
• Downtime, bugs, or security issues originating from hosting providers or external services.

Our total liability in connection with any project is limited to the total amount you have paid us for that specific project.

8. CONFIDENTIALITY

Both parties agree to keep confidential any non-public information received from the other party in the context of the collaboration (business strategies, internal processes, login details, etc.), except where disclosure is required by law or with written consent.

9. DATA PROTECTION

When we process personal data on your behalf (for example, in the context of your website or online shop), we do so in line with our Privacy Policy and any separate data processing agreement we may sign with you.

10. GOVERNING LAW

Unless otherwise agreed in a specific contract:

• For services provided by UVATIME S.R.L., these terms are governed by Romanian law;
• For services provided by UVATIME LLC, these terms are governed by the laws of the State of Wyoming, USA.

Any dispute will first be addressed amicably. If no agreement is reached, the competent courts of the relevant jurisdiction shall have authority.

11. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time. When we do, we will update the “Last updated” date at the bottom of this page. Continued use of the website after such changes means you accept the updated terms.

12. CONTACT

For any questions regarding these Terms & Conditions, you can contact us at:

Email: office@uvatime.com
Phone: +40 752 883 350

Last updated: January 2025. This text is provided as a general template and does not replace personalised legal advice.